Returns & Exchanges

At Blue Sky Clayworks, we want you to be completely satisfied with your handcrafted ceramic treasures. If your purchase doesn't perfectly complement your home, you may return eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the specific item details to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack the ceramic item in its original protective packaging and double-box if necessary to ensure it remains secure during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned piece for quality, we will process your refund to the original payment method within 5-7 business days.